Pure Tech is years of experience, Apple & Microsoft and love for all things TECH results in a resource for USA's remote IT Help Desk solution to everything :
*Home & Small Business Networking, computer repairs; laptops, desktop hardware, peripherals, mobile phones, back up, supporting call center, WebEx, ticketing, email, internet browsers, LAN, WAN wireless and VPN .
*Technical training MCP, MCITP, A+ Certifications, and knowledge of UNIX systems. Knowledge of Windows, Macintosh, and Linux platforms, (including portables) and Microsoft Suite applications. Remotely troubleshooting local and networked printers.
*Basic network concepts (e.g. TCP IP, Windows networking, Ethernet *Analyzing data and drawing appropriate conclusions, then recommending changes.
*Ability to communicate clearly with technical and non-technical audiences, both verbally and written.
*Excellent organizational skills, the ability to prioritize tasks among competing requests.
*A self starter with an aptitude for learning.